Terms of Use
Effective Date: November 11, 2026
1. Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of websites, digital community services, and welfare portals managed by Hidayat Foundation of India ("Foundation", "we", "us", or "our"), including hidayat.org.in and its associated submodules (Salah Timings, Tasdeeq Verifications, Madrasa Admin, and Welfare Missions).
By browsing our portals, utilizing our community utilities, or contributing donations, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue portal usage immediately.
2. Public Community Tools & Islamic Services
The Foundation provides prayer timetables, live Qibla compasses, masjid directories, and madrasa listings as non-profit public welfare utilities:
- Prayer Calculation Schedules: Astronomical calculation models (Hanafi and Shafi'i) and Jama'at congregational timings are maintained with diligence. However, slight variations may occur due to local horizon sight verifications or individual mosque committee adjustments. Users are advised to confirm with local committee boards for critical congregational obligations.
- Tasdeeq Verification Portal: Verification marks and authenticated institutional letters validate records present in our database at the time of issuance. Tampering with or altering physical or digital Tasdeeq slips is strictly prohibited.
- Device Sensor Accuracy: The live Qibla compass utilizes browser geolocation and hardware gyroscope sensors; calibration depends on the user's mobile hardware and environmental magnetic interference.
3. Charitable Contributions & Payment Gateway (Razorpay)
All donations and voluntary payments made through our platform are collected for charitable, educational, and medical welfare missions under applicable Indian laws:
Payment Processing: Online transactions are routed through certified, RBI-regulated payment aggregators, including Razorpay Software Private Limited ("Razorpay"), UPI rails, RuPay, Visa, Mastercard, and authorized net-banking channels.
Currency & Transaction Slips: All transactions are billed in Indian National Rupees (INR ₹). Upon successful authorization, a digital Receipt Voucher Number is generated and displayed on screen, serving as verifiable proof of your charitable transfer.
Fund Classification: Donors have the choice to classify contributions as General Aid/Sadaqah, Eligible Zakat, or Lillah. The Foundation preserves this declared intent and ensures fund allocation follows designated charitable objectives.
4. Direct Patient Relief, Target Fulfilment & Rollovers
- Zero Administrative Deduction: 100% of donor contributions allocated to verified emergency patient appeals are disbursed directly toward hospital bills, clinical surgeries, diagnostic pharmacies, or certified beneficiary treatment expenses.
- Hospital Document Inspection: Medical appeal cards feature genuine hospital cost estimations and doctor prescriptions vetted physically by Foundation volunteers.
- Over-Target Allocation (Fund Rollover): If an emergency patient appeal reaches 100% of its verified financial goal or the patient is successfully discharged, subsequent funds directed toward that case are allocated to the closest urgent emergency case or critical medical fund under consistent charitable purpose.
5. Cancellation, Refund & Duplicate Deduction Policy
Because charitable donations are earmarked and swiftly committed to critical patient surgeries and emergency medications, standard refunds are generally not permissible once a receipt voucher has been generated.
Duplicate / Erroneous Deductions: If due to a technical timeout, bank network lag, or payment gateway glitch, your account is charged more than once for the same donation request, the excess amount will be refunded.
Refund Application Window: Donors must report duplicate charges or erroneous online payments to support@hidayat.org.in within 7 days of the transaction timestamp, including the Razorpay Payment ID, bank statement reference, amount, and contact mobile number.
Settlement Timeline: Upon internal verification with Razorpay and banking partners, eligible refunds will be processed back to the original payment source (bank account, card, or UPI VPA) within 5 to 7 business days.
6. User Conduct, Verification & Portal Integrity
Users, seminary managers, and committee administrators agree not to:
- Submit falsified medical quotes, forged hospital estimations, or unverified identity credentials.
- Impersonate authorized masjid committee members or madrasa authorities.
- Attempt to bypass CSRF token protections, rate limiters, or automated verification endpoints.
- Use automated bots, scrapers, or scripts to harvest directory data or disrupt server operations.
Violations will result in immediate suspension of account privileges, IP blocking, and appropriate legal action where required.
7. Free Institutional Software & Attribution
Software tools provided to masajid and seminaries (such as accounting registers, voucher slip generators, and monthly timetable formatters) are provided as free public services. Generated digital ledger slips, printable timetables, and certificates must preserve the attribution mark "Powered by hidayat.org.in".
8. Limitation of Liability
While Hidayat Foundation of India exercises thorough verification of all listed healthcare cases and institutional entries, we are not liable for external third-party outages, banking network downtime, or unforeseen delays in hospital billing procedures. In no event shall the Foundation’s total liability exceed the actual transaction amount contributed by the user.
9. Governing Law & Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or relating to these Terms or transactions on this website shall be subject to the exclusive jurisdiction of the competent courts in Bulandshahr, Uttar Pradesh, India.
10. Contact Information & Support Desk
If you have questions regarding these Terms, online donations, or institutional verification, please contact us:
Hidayat Foundation of India
Sikandrabad, Bulandshahr, Uttar Pradesh, India - 203205
Direct Helpline: +91 800 600 1023
Payment & General Support: support@hidayat.org.in
Welfare & Medical Verification: welfare@hidayat.org.in